Who we are
Our website address is: https://simard.solutions, which is owned and operated by Simard Solutions. We provide web-based goods and services as outlined in our Terms of Service. Our services are reasonably available to any business or organization looking to procure them on a contractual basis.
What personal data we collect and why we collect it
Contact forms
If you complete a contact form on this website, the information that you provide will be sent to our cloud-based servers and stored in corresponding database records. This site is encrypted with an SSL certificate so that your data is protected in the transmittance to and from our servers. We will collect any and all data submitted through contact forms on this site, potentially including the visitor’s IP address and browser user agent for legal purposes.
This information may be moved to a privately managed Client Retention Management (CRM) software owned and operated exclusively by Simard Solutions. The data stored in our CRM is private, not open for sale, and is not shared with any external organizations. It is used solely for the purpose of providing quality goods and services as part of our business described in our Terms of Service.
Comments
If comments are enabled and when visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you use the settings options on the website, a small cookie is stored to remember those settings on the particular browser instance where you used them, and will restore your last preferences when you revisit this website. This particular cookie contains no personal information and does not correspond to any stored data on our servers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
You are subject to the individual privacy policies of any embedded content on this site.
Analytics
Analytics are used across this website to monitor traffic. This data is entirely anonymized and will only be used to understand user behaviors to make improvements to the website and monitor its traffic sources.
Who we share your data with
We do not collect user data from our site visitors, with the exception of data specifically submitted by users (i.e. forms and comments). If this ever changes, for any reason, these terms will be updated. Know in advance that any data collected regarding your visit to this website — including submissions on any contact forms — will be used only directly by Simard Solutions for undergoing its business. This data is not and will never be shared with any other entities without your prior written consent.
How long we retain your data
If you complete a contact form, the submitted data will be retained indefinitely, unless otherwise manually removed by this website’s administrators, Simard Solutions. This is to keep historical record of when initial communications were sent by site visitors in outreach to our business.
If comments are enabled and you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If comments on this site are enabled and you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include contact form submissions or any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
If comments are enabled, visitor comments may be checked through an automated spam detection service.
Your contact information
If you submit your contact information through a form on this website, this will be stored in indefinitely, either in restricted form records on this site’s infrastructure, or in a private CRM hosted and maintained exclusively by Simard Solutions. This information can be updated at your request should a change occur. Simard Solutions retains the rights to this information for business purposes only. Again, this information will not be sold or distributed to any external parties for any reason without prior written consent from you.
Additional information
How we protect your data
This site uses SSL encryption to protect data sent and received from its cloud-based servers and databases. Any data sent to the servers by site visitors through this website will never be shared with external parties outside of Simard Solutions.
What data breach procedures we have in place
In the event of a data breach, you will be notified of any jeopardized information via the provided means of communication that was stored in our records.
What third parties we receive data from
At this time, we do not receive any third-party data.